Contact Us

Thompson & Morgan's specialist Customer Service teams are here to help you with your enquiries about orders, or our product range. To ensure your query is directed to the most suitable place, please select the contact details that best suit your enquiry.

Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence.

Please note that we will NEVER supply your telephone number or email address to a third party. Please note, some calls may be recorded for training purposes.

Please click here to view our Frequently Asked Questions

ALL ONLINE ORDERS

For any order that was placed online through our website please contact our dedicated web team either by email ccare@thompson-morgan.com or call 0844 2485383 or write to:

Customer Care
Thompson & Morgan
Poplar Lane
IPSWICH
IP8 3BU

Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence.

Please note that we will NEVER supply your telephone number or email address to a third party

SEEDS, POTATOES & FRUIT

Any orders for seed, potatoes or fruit should also be directed to the contact details above.

Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence.

Please note that we will NEVER supply your telephone number or email address to a third party

YOUNG PLANTS & BULBS

For enquiries about orders for young plants or bulbs made by post or telephone from our Young Plant company please contact:

Please email youngplantsenq@thompson-morgan.com or call 0844 2485383 or write to:

Thompson & Morgan (YP) Limited,
c/o H A
PO Box 99
SUDBURY
CO10 6ZZ

Please quote the subject of your enquiry, your order reference, customer number, postcode and telephone number in all correspondence.

Please note that we will NEVER supply your telephone number or email address to a third party

HORTICULTURAL SOCIETIES

For any enquiries about our Horticultural Society Club terms or orders please contact us at hs@thompson-morgan.com.

TECHNICAL ENQUIRIES

If you need some general care advice about a product you have purchased please email us at tech@thompson-morgan.com.

Vat no: 637 8510 20 GB
Company Registration: 358372 England